Reno’s Shoulder Pain Specialists

The x-ray tech Kathy was a pleasure. I was crying from the pain and she even took the time out to hug me.

Prompt professional knowledgeable service encountered from all staff members very patient oriented practice. Very pleased with my visit.

KB

Amazing office, professional, staff is happy, website is user friendly and the medical expertise is A++! Keep up the great hard work you all do in helping others.

It was a great visit. I felt heard and cared for, and left feeling very satisfied. I immediately texted a friend to recommend GBO.

I will follow Amy wherever she goes. I relate to her because of her approach, and I trust her judgment and treatment plan(s) without hesitation.

After my great success with Grant after my knee surgery, requested him once again for arthritis issues on both shoulders. While there are still improvements to be made, I feel I have made progress in a very short time, because of Grant’s knowledge & skills in his field! Most important, he cares about his patients & listens to their needs! In addition, Grant makes sure his staff follows through with his instructions & gives the same great care! Many thanks & appreciation to Grant & his staff at GBO!!

I was amazed that when making the appointment that they were able to see me in two days.

The referral to the Physical Therapy Specialists was great! I really appreciate the efficiency of this practice in terms of taking me back at my scheduled appointment time, efficiency through x-ray, and not having to wait for the doctor. These attributes really made the experience.

I'm very happy with the doctor and staff and love the nice and big waiting room.

A very efficient run medical facility. Very professional staff who greeted you with a smile and introduced themselves in all interactions with the organization. A model for other medical groups to take notice.

It's been a few years since I went here with a broken arm and I can't thank them enough for the excellent care I got!!! I was able to avoid surgery and avoid my arm getting to stiff since he didn't put me in a full cast. The staff was super friendly throughout the whole building from the receptionist, the nurses, the x-ray techs and the dr. Literally everyone had a smile and that's rarer these days

My son was seriously injured in a skateboarding accident. The hospital said nothing was broken and sent him home telling him to follow up with an orthopedic specialist. He did not have insurance but was in process of getting some as he just moved to Nevada and no long qualified on mine. I called all the orthopedic clinics I could find they all said they would not see him. Finally one said OK in Sept. Even though I told them he could not use his arm at all and was in incredible pain. Get some insurance and call back. I offered to self pay for him still no. I finally found Great Basin. They were the kindest most helpful people I had talked to anywhere. They got him in within 4 days. The cost was exactly what they said. They then counseled him on where and how to get some insurance. When I followed up with them the next day they explained how they had applied the payment I had sent and his situation regarding insurance. I understood he was going to need insurance for any major treatment. We just needed to have his arm examined and get a professional opinion and make sure letting it go, while we got insurance, was not going to cause more damage. Great Basin is the first medical facility I've had to deal with in the last two years that has actually treated us like living beings. I am so appreciative. Thank you for helping us.

I love how smoothly everything runs here. My doctor is amazing the nurse is great too. From checking in, to follow ups to my surgery (ACL) everything went so smoothly and even my post op care. I wish all my doctors outside ortho would go so smoothly! Great job guys!

I have been a patient of both Dr. Fyda and Dr. Hayes. Both doctors were thorough and knowledgeable in all facets of my care. I felt very comfortable and confident knowing I was in well-trained hands.

Great service. Nice staff. Would recommend to anyone needing knee replacement.

It was super convenient having PT at the same place as my surgery because they worked together to help me focus on my goals, to know what I could and couldn’t do and what my limits were. They were available to answer my questions on the spot, which helped the entire process go faster.

Tina is knowledgeable, compassionate and has me on my way to recovery!

the staff at Great Basin is excellent from the phone, front desk, nurses and x-ray tech. very pleasant to deal with.

Very professional! Very friendly, helpful and respectful.

I was never a patient, but as an intern I enjoyed my time working here. The Doctors who run the practice are top notch. Work environment is structured organized and cheerful. I was offered a position but they couldn't get it approved but they gave me the help I needed to get my degree!