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Frequently Asked Orthopaedic Questions

Great care from all levels!!! Excellent care from the emergency room to rehab! Follow-up care will be excellent, also!!! Excellent care, excellent recovery, makes healing much faster, perfect recipe!!!
General

Staff at Great Basin Orthopaedics are so caring.

Healthgrades
Great service. Nice staff. Would recommend to anyone needing knee replacement.
Jil L.
I'm very happy with the doctor and staff and love the nice and big waiting room.
General
I have been going to GBO for many years and the staff and doctors are amazing and easy to talk to about your conditions , as well as, procedures if needed.
Sandy Dunn
I have seen 3 doctors in this office and they are all excellent in their field.
Virginia Anderson
Great Basin Orthopedics repaired my elbow accident and recently performed a total hip replacement. The elbow outcome was excellent using GBO's Physical Therapy services and I am hopeful the hip will be better than new in a short while. Stephen Capel was my therapist for the elbow and is now for my hip. I have full confidence with him.
James Tiner

The staff at Great Basin are the best I've ever encountered. I can't pick just one because they all work so well together and step in when needed to complete a task. I really thought it was amazing. AND all were so friendly and interested.

Rater8

Always professional, courteous and compelling for me, the patient, to do exercises that enhance performance. I am challenged to exercise Amy's list of items so I can get better through each appointment. VG!

Rater8
the staff at Great Basin is excellent from the phone, front desk, nurses and x-ray tech. very pleasant to deal with.
General
The x-ray tech Kathy was a pleasure. I was crying from the pain and she even took the time out to hug me.
General
A very efficient run medical facility. Very professional staff who greeted you with a smile and introduced themselves in all interactions with the organization. A model for other medical groups to take notice.
General
I was so impressed with the friendly and caring people. I would say it was one of the best appointments for anything I have ever had! Thank you!
Sandy Jennings
The referral to the Physical Therapy Specialists was great! I really appreciate the efficiency of this practice in terms of taking me back at my scheduled appointment time, efficiency through x-ray, and not having to wait for the doctor. These attributes really made the experience.
General
It's been a few years since I went here with a broken arm and I can't thank them enough for the excellent care I got!!! I was able to avoid surgery and avoid my arm getting to stiff since he didn't put me in a full cast. The staff was super friendly throughout the whole building from the receptionist, the nurses, the x-ray techs and the dr. Literally everyone had a smile and that's rarer these days
Carissa Byram
This place is amazing! I am telling everyone I know!
General
Tina is knowledgeable, compassionate and has me on my way to recovery!
Elizabeth Korinek
The check-in process was efficient. All the staff members were professional and cordial.
General
Amazing professional! She made a custom splint for our son (who lost the tip of his thumb) so he could get back to playing sports. She squeezed him in without an appointment. Thank you!
stacy becker
It was a great visit. I felt heard and cared for, and left feeling very satisfied. I immediately texted a friend to recommend GBO.
General
My son was seriously injured in a skateboarding accident. The hospital said nothing was broken and sent him home telling him to follow up with an orthopedic specialist. He did not have insurance but was in process of getting some as he just moved to Nevada and no long qualified on mine. I called all the orthopedic clinics I could find they all said they would not see him. Finally one said OK in Sept. Even though I told them he could not use his arm at all and was in incredible pain. Get some insurance and call back. I offered to self pay for him still no. I finally found Great Basin. They were the kindest most helpful people I had talked to anywhere. They got him in within 4 days. The cost was exactly what they said. They then counseled him on where and how to get some insurance. When I followed up with them the next day they explained how they had applied the payment I had sent and his situation regarding insurance. I understood he was going to need insurance for any major treatment. We just needed to have his arm examined and get a professional opinion and make sure letting it go, while we got insurance, was not going to cause more damage. Great Basin is the first medical facility I've had to deal with in the last two years that has actually treated us like living beings. I am so appreciative. Thank you for helping us.
Kacee Casto
Thorough, knowledgeable and professional
Jim Gaskill
I was amazed that when making the appointment that they were able to see me in two days.
General

Dr Hayes helps me with my Plantar Fasciitis. He always offers alternative ways to mediate the pain and also takes care of my concerns. I've been going to him for years and he's amazing every time. Thank you!

Rater8

I can not thank Dr. Dickens enough!!!! He got my daughter in the following Monday after her injury and then surgery the next day!!! So great full and thankful for him! He did awesome job as well with the surgery! Hardly don't see the scar!

Rater8
Frequently Asked Questions

What is orthopaedics?

Orthopaedics (alternatively, orthopedics) is a medical specialty focused on the diagnosis and treatment of conditions, disorders, and injuries of the muscles, bones, joints, tendons, ligaments, and nerves. A doctor who specializes in this medical specialty is called an orthopaedic (alternatively, orthopedic) surgeon or orthopedist.

How do I choose an orthopaedic specialist at GBO?

You are welcome to call and request an appointment with any one of our specialists. Read about their specialties here. However, if you are unfamiliar with our doctors, our team can help match you with the orthopaedic specialist best equipped to treat your concern.

What is a bone and joint specialist?

At GBO, our practice is devoted to the specialty of orthopaedics which is defined as the diagnosis and treatment of disorders and injuries of the musculoskeletal system. All of our physicians are board eligible or board certified bone and joint specialists who have undergone specialty training in orthopaedics and are equipped to treat all disorders and injuries of the skeletal system and its related joints, ligaments, and muscles. Orthopaedists and orthopaedic surgeons also are experts in the prevention, treatment, and repair of orthopaedic issues, as well as the diagnosis and treatment of bone and joint disease.

If I have chronic foot pain, how can seeing a foot and ankle specialist benefit me?

A foot and ankle orthopaedist is specialty trained to address the bones, soft tissues and joints of the foot and ankle. While our entire team of orthopaedic doctors are experts in the medical and surgical management of all bones and joints, we have doctors who have chosen to specialize in foot and ankle due to personal passion and interest.

Is it important for my high school athlete to see a sports medicine physician?

A sports medicine physician is specialty trained to understand the specific mechanics of bones and joints and how to treat sport injury and help the athlete avoid injury. Both orthopaedic specialists and sports medicine orthopaedists understand the entire musculoskeletal system, but a physician with an expertise in sports medicine focuses on the non-operative treatments of sports injuries. Our team of physicians is on the sidelines at local sporting events helping identify and treat athlete injury.

Are all orthopaedic specialists also sports medicine doctors?

No, sports medicine is a specialty area of study.

What is an orthopaedic hand specialist?

A hand specialist is an orthopedic doctor who specializes in diagnosing, treating, and preventing disorders in the hand, wrist, and forearm. Great Basin Orthopaedics has orthopedic surgeons who specialize in the hand and upper extremities (as well as hand-specific occupational therapists to assist in recovery). They have chosen to focus their training and work on this complicated area of the body and have a unique understanding of the complex networks of blood vessels, nerves, muscles, ligaments, tendons, and bones that make up the hand and fingers.

Do all orthopaedists treat all bone and joint problems?

Orthopedic surgeons are board-certified or board eligible medical doctors with a minimum of 14 years of conventional education. While all Great Basin Orthopaedics surgeons have knowledge of the entire musculoskeletal system, some have chosen an area of specialty. Our team will help you identify the surgeon best equipped and most experienced in your injury area.

Will I need physical therapy?

Your doctor will be able to fully answer this question after your diagnosis and treatment. Should physical therapy be prescribed, Great Basin Orthopaedics has a physical therapy clinic upstairs from their medical clinic for your convenience and to help ensure continuity of care from diagnosis through full injury rehabilitation.

What does board-certified mean?

The orthopaedic surgery board certification exams offered by American Board of Physician Specialties® (ABPS) enables successful candidates to present themselves to the public as qualified medical specialists in orthopedic surgery. Completing the orthopedic surgery board certification exams indicates mastery of orthopedic surgery skills and knowledge, as well as a professional commitment to adhere to the ABPS Medical Code of Ethics.

Once a doctor has completed an orthopedic residency at a major medical institution, the American Board of Orthopedic Surgery offers a written test to become board eligible. If the written test is passed, the doctor becomes “eligible” to take the oral test, after two years in practice. When the doctor passes the oral exam, the doctor becomes “board certified” and is considered a Diplomate of the American Board of Orthopedic Surgery. All Great Basin Orthopaedics surgeons are board certified (or board eligible if they are within the first two years of their practice).

What is a fellowship-trained orthopaedic surgeon?

A fellowship-trained orthopaedic surgeon is a doctor who has completed a minimum of 13 years of education and has completed an additional year of specialty training in a specific field of orthopedic surgery in an accredited fellowship program. There are fellowships in several areas of orthopaedics including: hand & upper extremity, adult hip and knee, trauma, sports medicine, spine, pediatric and foot and ankle.