Survey Comments

Here are some of the comments we have received on our patient surveys. We’re very proud of this team! 

2018

  • Dr. Mullins is extremely efficient. Our daughter loved going to see him (well not really, but had to because of her injury) His bedside manners and his explanation to a young girl helped with her recovery. We have recommended your office numerous times and will continue I am sure, with the sport she is in.
  • This was my first visit to GBO, I was nervous with a bit of anxiety and Dr. Fyda and his staff was very professional and put me at ease. I appreciate the care I received.
  • Travis (Kieckbusch) is incredible.
  • Dr. Hayes seems to care about the patients and how they’re feeling. He knows I’m frustrated my ankle is not getting better and the pain it’s in and that I’m scared to have another surgery and he is trying everything he can before he has to do another surgery.
  • Dr. Lilyquist is literally the nicest doctor who ever has attended me. And I know my situation is frustrating for all of the medical personnel I see, but he still is the most compassionate and calming.
  • The endoscopic bilateral carpal tunnel release is wonderful. I am getting full functionality again. Thank you, Dr. Lilyquist.
  • I very much appreciated consulting with Dr. Dickens about my treatment plan. He was happy that I wanted to go the PT route first. This kind of patient consolation is not always the norm.
  • My husband and I really like Dr. Kieckbusch. He is a very good doctor and always explains everything to us. We definitely feel very lucky to have a doctor that we totally trust and has a very good bedside manner.
  • It was a great visit. I felt heard and cared for, and left feeling very satisfied. I immediately texted a friend to recommend GBO.
  • Great care from all levels!!! Excellent care from the emergency room to rehab! Follow-up care will be excellent, also!!! Excellent care, excellent recovery, makes healing much faster, perfect recipe!!! 
  • I'm glad Dr. Fyda did my knees, I have had nothing but a positive outcome. One of Dr. Fyda's partners will be doing shoulder surgery. I pray for the same results as my knees turned out.
  • Dr. Kieckbusch was very responsive and generally concerned, which is something that is lacking in many doctors today. Both my husband and I would gladly recommend him.
  • The referral to the Physical Therapy Specialists was great! I really appreciate the efficiency of this practice in terms of taking me back at my scheduled appointment time, efficiency through x-ray, and not having to wait for the doctor. These attributes really made the experience.
  • I'm very happy with the doctor and staff and love the nice and big waiting room.
  • Dr. Hayes’ office is very well organized. The service is prompt and the care excellent. Thank you.
  • Dr. Kieckbusch is very informative about what condition you have and what can be done to take care of that problem. I have had the privilege to work with him as a Scrub Nurse, and he is a very skilled surgeon.
  • Dr. Fyda is always professional while showing concern with progress and efforts made toward healing. I’m going into surgery with confidence I'm in good hands.
  • Dr. Lilyquist has the best bedside manner and did a great job with my 5-year-old daughter (the patient). He involved her in the treatment and let her be involved in the decisions. He is a fabulous doctor!
  • It's always a pleasure for appointments at GBO ‐ everyone is efficient and very pleasant to deal with. And, Dr.K is very thorough and provides care & treatment when needed. If not needed, he always explains why. I like his straightforward attitude.
  • Dr. Dolan & Sam are great!!! Excellent bedside manner. I really appreciate their care & your office getting in quickly! Thank you!
  • Travis (Kieckbusch) is an excellent doctor who cares about his patient. He has treated a friend I recommended who also feels he is an excellent, caring doctor.
  • I appreciate that Dr. Lilyquist and his team were attentive and respectful. He looked at me directly while explaining everything and made sure I was not nervous.
  • Gracias por toda la ayuda durante la visita.
  • Dr. Fyda was very thorough, introduced me to the intern accompanying him and explained the future procedures. He did additional x‐rays and explained immediately what they revealed. So that was reassuring and gave me confidence in his assessment of the knee.
  • Although knee replacement surgery will probably be necessary in the future, Dr. Dolan has agreed that there are options to try first. He gave me a shot in my knee, which was completely painless and has worked very well to ease the pain I had in walking on it.
  • Dr. Lilyquist has always been very caring and kind. And I never feel like he is rushing to see his next patient. I will highly recommend him to anyone I know that would require his service.
  • We love Dr. Kieckbusch. We recommend GBO to everyone we talk to. 

2017

  • The x-ray tech Kathy was a pleasure. I was crying from the pain and she even took the time out to hug me.
  • I understand it will take at least a week for this treatment to have full effect. I also would add that after seeing Dr. Dolan last year for my knee, I'm ecstatic about the results. My last doctor wanted to do surgery, but Dr. Dolan wanted to try to avoid that if possible. Not only is my knee doing great, I didn't have to have the surgery or deal with the recovery and physical therapy that goes along with it! You guys are the best
  • the staff at Great Basin is excellent from the phone, front desk, nurses and x-ray tech. very pleasant to deal with.
  • I have sent a new patient to Great Basin, Dr. Christopher Dolan, which operated on me. I am very confident in his care. The staff is excellent at Great Basin.
  • I was amazed that when making the appointment that they were able to see me in two days.
  • This place is amazing! I am telling everyone I know!
  • Dr. Dickens was filling in for Dr. Hayes. I was so impressed with his patient/doctor relationship. Made us feel so comfortable. My husband has early Alzheimer's and the doctor was so patient with us. He addressed all our concerns and needs. I have had a problem with my husband wearing a boot for a fracture to heal. Dr. Dickens was able to find a shoe that is usually for diabetics that is more comfortable, gives him support and finally is willing to wear. Thank you so much for the excellent care. 
  • I felt really comfortable in this practice. From the very start, things were run efficiently. Was extremely worried and Dr. Dolan' nurse (Sam) had a great smile and manner; Dr. Dolan was FANTASTIC.  
  • Dr. Lilyquist was extremely knowledgeable and very compassionate. I have had several "not so pleasant" doctors and staff up until this point. I would highly recommend Dr. Lilyquist and his support staff! Such a refreshing change from being treated like a number and rushed to get my appointment over with as I have with other doctors and their staff.  
  • A very efficient run medical facility. Very professional staff who greeted you with a smile and introduced themselves in all interactions with the organization. A model for other medical groups to take notice. 
  • Not only is Dr. Hayes very kind and efficient, but the entire office is so friendly.
  • The check-in process was efficient. All the staff members were professional and cordial.