Survey Comments

April 2017

Here are some of the comments we received on our last batch of surveys, completed in April 2017. We’re very proud of this team!

  • The x-ray tech Kathy was a pleasure. I was crying from the pain and she even took the time out to hug me.
  • I understand it will take at least a week for this treatment to have full effect. I also would add that after seeing Dr. Dolan last year for my knee, I'm ecstatic about the results. My last doctor wanted to do surgery, but Dr. Dolan wanted to try to avoid that if possible. Not only is my knee doing great, I didn't have to have the surgery or deal with the recovery and physical therapy that goes along with it! You guys are the best
  • the staff at Great Basin is excellent from the phone, front desk, nurses and x-ray tech. very pleasant to deal with.
  • I have sent a new patient to Great Basin, Dr. Christopher Dolan, which operated on me. I am very confident in his care. The staff are excellent at Great Basin.
  • I was amazed that when making the appointment that they were able to see me in two days.
  • This place is amazing! I am telling everyone I know!
  • Dr. Dickens was filling in for Dr. Hayes. I was so impressed with his patient/doctor relationship. Made us feel so comfortable. My husband has early Alzheimer's and the doctor was so patient with us. He addressed all our concerns and needs. I have had a problem with my husband wearing a boot for a fracture to heal. Dr. Dickens was able to find a shoe that is usually for diabetics that is more comfortable, gives him support and finally is willing to wear. Thank you so much for the excellent care. 
  • I felt really comfortable in this practice. From the very start things were run efficiently. Was extremely worried and Dr. Dolan' nurse (Sam) had great smile and manner; Dr. Dolan was FANTASTIC.  
  • Dr. Lilyquist was extremely knowledgeable and very compassionate. I have had several "not so pleasant" doctors and staff up until this point. I would highly recommend Dr. Lilyquist and his support staff! Such a refreshing change from being treated like a number and rushed to get my appointment over with as I have with other doctors and their staff.  
  • A very efficient run medical facility. Very professional staff who greeted you with a smile and introduced themselves in all interactions with the organization. A model for other medical groups to take notice. 
  • Not only is Dr. Hayes very kind and efficient, but the entire office is so friendly.
  • The check-in process was efficient. All the staff members were professional and cordial.